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Dentist in Knocklyon gets a sparkling makeover

Dental Care Ireland Knocklyon practice manager, Finnola Jones, discusses how a recent makeover has made a huge difference for this dentist in Knocklyon.

Dental Care Ireland Knocklyon practice manager Finnola Jones discusses how a recent makeover has made a huge difference for this dentist in Knocklyon

 

Dental Care Ireland’s practice in Knocklyon, Dublin 16, is conveniently located in Knocklyon Shopping Centre. Even though it rebranded as a Dental Care Ireland practice in June 2015, this dentist in Knocklyon is a mainstay in the community, having been operating there since 1992.

Strong links with the community

“Our principal dentist, Dr Vincent McDonagh, managed a one-surgery practice here for years, so he has built up very strong links with the community,” says Finnola Jones, practice manager with Dental Care Ireland Knocklyon.

“The practice has been transformed in the last couple of years; we have taken on five people since Dental Care Ireland became involved. Now, we have three dentists, one orthodontist, four dental nurses and myself.”

A complete refurbishment

As the number of staff has grown, so too has the practice itself. “We recently underwent a complete refurbishment, and took on additional space,” says Finnola.

“We added another surgery and a brand-new reception area to the practice to deal with increasing demand, and also improved our visibility. Beforehand, our unit has a little hidden away from the public, but now we’re front and centre in the shopping centre so people know we’re here!”

‘It’s the nicest surgery I’ve ever been in!’

This investment has certainly paid dividends with the community. “We’re gotten lots of comments from our patients, who are really impressed with the new look of the practice,” says Finnola. “It used to be a little old-fashioned, but now it really catches the eye. To be honest, it’s the nicest surgery I’ve ever worked in, or been in full stop!”

The dentist in Knocklyon offers all the general dental treatments like fillings, x-rays, crowns and extractions. However, it has also responded to demand by adding orthodontic treatment. “We have an orthodontist, Dr Lian O’Dwyer, who looks after patients who are looking for this treatment. It really is becoming more and more popular among both children and adults,” says Finnola.

We’ve doubled our capacity

It is clear that this dentist in Knocklyon is benefitting hugely from the revamp. “We’re just so busy at the moment,” says Finnola. “We’ve doubled our capacity after the renovation, and we really needed to because the demand was there. Knocklyon is a really family-focused area, and we see that demographic reflected in the patients who come into the practice.”

Everything that Finnola and the team do is focused on providing patients with a better experience. “Our top priority is making sure that our patients are comfortable,” she says. “We try to be friendly to everyone who walks in the door, and maintain an upbeat atmosphere. That’s a great formula, whether it’s with Vincent’s patients who he’s been treating since the 1990s, or some of the new patients who are coming in all the time.”

Making patients feel at ease

“Because we have lots of families and younger patients coming in, it’s so important to recognise that they can be a little bit nervous. Our dentists are fantastic at recognising this and making patients feel really at ease,” says Finnola.

The team are delighted to be operating in Knocklyon, and dealing with such a great community. “I’m originally from Wicklow, but it’s been brilliant working in Knocklyon,” says Finnola. “Everyone is so friendly and they’re delighted to see a local practice with staff that they know so well getting such an impressive makeover.”

The practice also makes sure to offer patients the new dental entitlements that have been brought in by the government. “There have been a number of welcome benefits that we offer here in Knocklyon, so I would ask patients to always enquire so we can check whether they qualify,” says Finnola.

“This is a community dentist, and we’re proud to represent Knocklyon!”

The DCI Knocklyon dental practice is open on Mondays from 8am to 6.30pm, on Tuesdays from 8am to 6pm, on Wednesdays and Thursdays from 9am to 7pm, on Fridays from 9am to 5pm, on Saturdays from 8.30am to 12pm, and at lunchtimes. Get in touch with the team today to book an appointment. Click this link or call 01-4936909 for more information