Patient Information: Coronavirus (COVID-19)

Dental Care Ireland practices have resumed full services.

We continue to implement a number of group-wide procedures to ensure the safety and wellbeing of both our patients and staff. Should you have any concerns, please contact your local practice directly.

In response to the COVID-19 pandemic, we must introduce a €5 COVID Safety fee per appointment. We have tried to keep this fee as low as possible and wish to assure you that this will be a temporary measure. We believe in transparency, which is why it is a separate fee. For full details on our COVID health and safety measures please see below.

COVID-19 Patient Information

Dental Care Ireland practices are open and operating full services.

We are continuing to ensure the safety of patients, dentists and staff with a number of enhanced safety measures, including the following:

Personal Protective Equipment (PPE)
Staff and patient temperature checks
Increased infection prevention & control (IPC) processes
Addition of air purifier machines

Should you have an appointment, please call ahead should you have experienced a fever, flu symptoms or have travelled outside the EU + Iceland, Liechtenstein, Norway, Switzerland (Please note: This includes those arriving from Great Britain) in the last 14 days.

We request that patients do not visit us without a pre-arranged appointment.

Please also note that we operate a 24 hour cancellation policy. For full details please see our Terms and Conditions.

COVID-19 Dental FAQ’s

Are Dental Care Ireland practices open? Yes. All Dental Care Ireland practices are now open and resuming care to patients. Your local practice’s contact details can be found online. We do ask that you do not visit your local practice in-person without a pre-arranged appointment.

Is it safe to attend dental appointments while COVID-19 restrictions are still underway? Yes. Dental Care Ireland has implemented a number of new measures to ensure everyone’s safety, including the following:

Staggered & lengthened appointments
Pre-appointment screening
Staff and patient temperature checks
Personal Protective Equipment (PPE)
Aerosol reduction/mitigation measures
Increased infection prevention & control (IPC) processes
Addition of air purifier machines
Installation of Perspex screen for reception

During our transition to a new normal, Dental Care Ireland will be following the government, HSE and Irish Dental Council guidelines at all times.

How do I book an appointment? To book an appointment, contact your local Dental Care Ireland practice via phone or email. The team will be on hand explain our new measures and depending on when your appointment is, they may go through our screening process with you.[/vc_toggle][vc_toggle title=”Are you accepting new patients?”]Yes. All Dental Care Ireland practices are welcoming new patients.

I’m nervous about my appointment, what changes should I expect? We understand taking a trip to the dentist can be daunting on the best of days, let along without the added anxiety of COVID-19.

But at Dental Care Ireland, while many things within the practice have changed, one thing has remained the same: our commitment to your safety. Therefore, you will notice that we have installed sanitisation stations, perspex screen for reception and air purifier machines in the surgery.

You’ll also find that our dentists, hygienists and nurses will be donning Personal Protective Equipment (PPE). Under the layers is still the same great team!

What should I do if I have a dental emergency? If you have a dental emergency, please call your local Dental Care Ireland practice immediately. A team member will be on hand to advise you on what to do next.

If you have jaw swelling that is causing difficulty in breathing or swallowing, uncontrolled bleeding, or facial trauma please go to your nearest A&E department.

Due to COVID-19, please do not arrive at the practice without an appointment.

I’m over 70 years of age and fall into the ‘cocoon’ category, but I need to see a dentist. What should I do? Call us. Our team will be able to advise you on your options.

If you are comfortable attending the practice, we will talk you through our new measures and arrange an appointment for you. But if you wish to continue ‘cocooning’, our team will be happy to provide telephone support and advice, so give us a call and one of our dentists will do their best to help you.

Contact Us

We appreciate that you may have questions about your dental appointment, so please do not hesitate to contact your local Dental Care Ireland practice and we will be more than happy to help reassure you.

For further information on Covid-19, please see the HSE website, or visit the HSPC.