Northumberland Institute of Dental Medicine - Dentist Ballsbridge, Dublin 4

Terms And Conditions

We advise patients to refer to our terms and conditions below for further information.


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Terms & Conditions


We are able to provide services for wheel chair users, please advise the reception team when making your appointment of your requirements.


You can BOOK ONLINE NOW at reception or by calling us.

We recommend you visit your dentist for regular examinations. Your dentist will always advise you of when you require your next dental examination. The interval between check-ups depends on how healthy your teeth and gums are and your risk of future problems.

Emergency Appointments

If you require emergency dental treatment please call us at your local practice. Should an emergency arise outside of our opening times, then our answering service will advise you of what you can do to access treatment.

Cancellations and Missed Appointments

Should you need to cancel an appointment you have made with us, please provide us with at least 24 hours’ notice. This will enable us to offer your appointment slot to one of our other patients.

Please be aware that should you miss your appointment or fail to cancel with at least 24 hours’ notice, you may have to wait several weeks before we could see you again. Please also be aware that there will be a charge of Euro 40 per hour for missed appointments.


Payment for treatment can be made by cash or most major credit cards and will be due after each appointment. If you think you qualify for Public Health Service dental treatment, please let us know at the start of any course of treatment and have your PPS number/valid medical card on hand to verify exemption.

Current fees for any Public Health Service charges and Private Treatment you may choose to have will be given to you in your treatment plan options.

Our Service

We hope that you will be entirely satisfied with both the dental treatment and service you receive from us. If, for any reason, you are not happy then please contact the practice manager in the first instance. Dental Care Ireland takes all complaints seriously and will ensure that any are handled in accordance with its complaints procedure.


Strict confidentiality is maintained at all times. Any information you provide us with, including sensitive data, will be dealt in accordance with the Data Protection (Amendment) Act 2003.


We believe everyone should be treated with respect. We will not tolerate abusive or violent behavior towards our staff or patients. Anyone suspected of such will be removed from our lists.

Privacy and Cookies Policy

Privacy Policy

We are committed to protecting and respecting your privacy. This policy (together with our Terms & Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Acts, 1988 and 2003 (ROI) and Data Protection Act, 1998 (NI), hereafter referred to as the “Acts”, the data controller is Dental Care Ireland (we/us/our). We are registered in Ireland under company number [please provide] and have our registered office at 57 Clontarf Road, Clontarf, Dublin 3, Ireland. Please contact us for details of the nominated Data Protection Officer at

Information We may Collect from You

  • Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us or when you report a problem with our website;
  • If you contact us, we may keep a record of that correspondence;
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
  • To help us recognise you when you return to the website and personalise your visit;
  • Details of your visits to our website (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise) and the resources that you access.
  • You warrant that all information you provide to us is accurate and up-to-date.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


Our website uses cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. These cookies allow us to distinguish you from other users of our website, which help us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies do not harm your computer and do not enable us or any third party to view any information on your computer’s hard drive. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after 23 days.

To learn more about how to reject cookies, visit or go to the help menu within your internet browser.

If you require any more information about the cookies we use please contact us at

  • Practices throughout Ireland

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    Northumberland Institute of Dental Medicine is a specialist dental clinic located on Northumberland Road in Ballsbridge Dublin 4.

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