Dental Care Ireland Hosts Annual Training Day
Dental Care Ireland’s annual training day and summer barbecue was a fantastic opportunity to improve the patient experience at DCI practices around the country.
Collaboration was the key theme at Dental Care Ireland’s annual training day and summer BBQ on Saturday, 30th June in Dublin’s Morrison Hotel.
With over 120 staff members in attendance from practices across the country, the event was designed to bring together the entire DCI team for a day of practical training and peer discussion.
Horton Consulting’s Laura Horton and Michael Bentley led an action-packed agenda, with in-depth presentations on how to enhance each room in the practice. From patient lounge and dentist room, to hygienist room and managers’ office, the training explored different ways to expand current systems and improve the overall patient experience. As part of the programme, Dr Paul O’Dwyer, group clinical advisor at Dental Care Ireland, also provided an overview for staff on the importance of probity.
The highlight of the training day came with our annual awards, where we can honour those who have really gone the extra mile to give our patients what they need. We were delighted to see Sinead Dowling of our Carlow practice win the Chairman’s Award, while Ann Crosby of the Swords practice took home the “Above and Beyond” award. The Practice of the Year award was hotly contested and eventually went to the outstanding team in Knocklyon.
Speaking at the opening of the event, Colm Davitt, CEO, Dental Care Ireland, said: “At Dental Care Ireland, we believe that excellence in dentistry is achieved through outstanding patient care, professionalism, training and innovation. As the country’s fastest growing network of established dental practices, it is the quality of our people that sets us apart. We are now moving towards a new phase of expansion, and the continued development of our staff will be paramount.”
Founded by Colm Davitt, former CEO of Affidea, and his brother Dr Kieran Davitt, a Galway-based dentist, Dental Care Ireland acquires established, high quality practices in local communities, with a view to helping them reach their full potential. To date, it employs 175 staff across 13 general and specialist dental practices in Dublin, Meath, Carlow, Mayo, Offaly, Wicklow, Galway and Kilkenny.
To book an appointment at any of the 13 Dental Care Ireland practices around the country, please see dentalcareireland.ie/practices.
